+27 83 610 1123 info@pdr-team.co.za
01 — Paintless Dent Repair

Premium PDR that protects factory finish

Paintless dent repair is a specialist technique that removes dents without touching the original paint. Done well, it's faster, cheaper and better for vehicle value than traditional smash repair on qualifying damage.

  • Ideal for hail damage, door dings and minor dents with intact paint
  • Work verified against Colibri 3D scans for consistency
  • Technicians drawing on the group's international experience
Paintless dent repair technician working on a vehicle panel
02 — Hail Event Response

Scalable response for major hail events

When a major storm hits, everything changes at once: claims volumes spike, customers need answers, and repair capacity becomes the constraint. We plan for that — with permanent local infrastructure, pre-agreed response plans and the ability to surge technicians from our international network.

  • 48-hour mobilisation target for declared events
  • Mobile and fixed repair sites across affected regions
  • Live workflow reporting through Hail Claim Pro
Large-scale hail repair workshop with multiple vehicle bays
03 — Catastrophe Management

End-to-end coordination across every vehicle

For large, multi-site events we take responsibility for the whole operation — site establishment, intake, assessment, repair, quality control and handback — with transparent reporting to insurers and customers at every step.

  • Group experience across international catastrophe events
  • Technology-led oversight with shared dashboards
  • Quality sign-off documented on every vehicle
Colibri scanner deployed for catastrophe response
04 — Insurance Integration

Claims workflow that insurers trust

We plug into your claims workflow through Hail Claim Pro, so your team, ours and the customer share the same view. That means fewer calls chasing status, faster cycle times and far less dispute over assessment.

  • Customisable dashboards per partner
  • Real-time repair status visibility
  • A single source of truth for every claim
Hail Claim Pro digital claims management platform interface
How it works

A four-stage process on every vehicle

Assess

3D damage scanning to map every impact accurately and consistently.

Plan

Technician deployment, scheduling and parts coordination where needed.

Repair

Work executed with real-time tracking through Hail Claim Pro.

Verify

Post-repair scan and digital documentation supporting sign-off.

Ready to map these services onto your programme?

We'll walk through the detail — response plans, SLAs, integration and reporting.

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